Delivery and Aftercare

Delivery

We deliver nationwide in both Ireland and the UK. We are a local business that produces all our furniture with love and care. We provide and aftercare service and warranty our customers. We deliver our furniture in sustainable packaging. We are also committed to the smallest possible carbon foot print when delivering our products. An are committed to a zero footprint by 2021.

Pick up at shop: Organise your own collection, baring in mind that we do not provide any packaging for our furniture. We are open everyday between 10am and 6pm, including weekends.
Daytime business deliveries: We deliver nationwide Monday to Saturday in both Ireland and the UK. Our deliveries are between 9.00am and 13.00pm and 14.00pm and 18.00pm.
Evening deliveries : We deliver on request in the evening time.

Lead Time

When placing your order and prior to checking out, please indicate your preferred delivery date. Our order book is delivering 24 hours next day locally (Dublin and Bristol) and 72 hours Nationwide Ireland and UK. We will keep you updated on the status of your order by SMS, therefore please ensure the contact details you provide at checkout are correct and up to date.

Warranty & Repairs

We offer a one year guarantee against production defects within our delivery area. Production defects are issues such as failed joints, de-lamination or cracks that are a result of mistakes made during the production process.

For damage not resulting from production defects, we are also happy to help. General maintenance and cleaning instructions can be found on our website, but if things are a little too complex to resolve yourself, please email us a picture and we will advise a solution.

Challenging repairs can be organised at our workshop; repair price is based on time and material required.

Please contact us at info@ministryofmakers.com for further detail, with your proof of purchase and order confirmation number.

Product Satisfaction

We hope you will be happy with your products. Each piece is designed, manufactured and quality checked to our standards before being dispatched. Should your products be faulty, damaged, misdescribed or not matching your expectations, please contact us to discuss the possibility of making changes to them. If you wish to make changes to your order while it is being processed, please contact us at info@ministryofmakers.com

Delivery

Lead Time

Warranty & Repairs

Product Satisfaction

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